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❗Important Notice: The website is currently undergoing maintenance and upgrades 🚧

📦Free Hong Kong SF Express shipping on orders over $300

❗Order via WhatsApp screenshot for an 8% discount ❗Contact customer service now →

❗Important Notice: The website is currently undergoing maintenance and upgrades 🚧

📦Free Hong Kong SF Express shipping on orders over $300

❗Order via WhatsApp screenshot for an 8% discount ❗Contact customer service now →

❗Important Notice: The website is currently undergoing maintenance and upgrades 🚧

Shipping and Delivery

Lexy 成人用品網購運送方式

Lexy 成人用品網購截單時間

Lexy 成人用品網購出貨流程

Shipping FAQ

General Order FAQ

Are there any free shipping offers?

Is discreet parcel shipping available?

When will my order be shipped, and what are the cut-off times?

How long does shipping take?

How much is the shipping fee for orders that don’t qualify for free shipping?

Can I pick up my order to avoid shipping fees?

How is the shipping fee paid?

Can I pick up my order at an SF Express self-pickup point?

Can I pick up my order at a Hong Kong Post Office or iPostal Station?

Can I ship to a hotel address?

Can I request the management office to receive my package?

Must the order include a Hong Kong or local phone number?

How can I track the shipping status?

Why can’t I track my SF Express tracking number after receiving the shipping notification email?

Will pre-order items in an order be shipped together?

If I place multiple orders separately, will they be combined into one shipment?

Same-Day Express Order FAQ

Can I use "SF Cash on Delivery" for checkout?

Can I use "SF Express Self-Pickup Points or Lockers" for collection?

Can I arrange a face-to-face handover with the courier?

What time are packages usually delivered?

What should I do if I miss the courier during delivery?

Can same-day express delivery be arranged for remote areas?